HITACHI CTM 33018818-4CTM TPB-J.VO Counter Input Card

Order Status and Issues

◉Missing or Delayed Order: Delivery usually takes 2-5 working days from the receipt of 

payment, depending on the chosen delivery option. In case of a delay or longer delivery time, we 

will notify you promptly. If you believe your item has been lost or delayed, please contact us for 

further assistance.

◉Item Temporarily Out of Stock: If an item is temporarily out of stock but we expect to receive 

new stock within a reasonable time, we will hold your order and dispatch the item as soon as it 

becomes available.

◉Item Unavailable: In the event that an item becomes unavailable or is discontinued by the 

manufacturer, rendering us unable to fulfill your order, we will contact you promptly. If we are 

unable to provide a suitable alternative or fulfill your order, we will issue an immediate refund if 

your payment has already been processed.

◉Payment Declined or Not Received: If we encounter any issues processing your payment, we 

will contact you to provide details and request that you update your card or bank information in 

your account as necessary.

Note: For any further questions or clarifications regarding our shipping policy, please feel free to contact us.

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